Oracle Application Support Specialist

Niš, Serbia

Posted: 18-Oct-2017

Ref#: RS487/EU1710-62B


Johnson Electric Group is the definitive leader in micromotors, motion subsystems and actuators for automotive and industrial applications. Our motion solutions adjust car seats and headlamps, run   vacuum cleaners and power drills as well as 300 other applications worldwide. We are the safe choice for our clients.

For our manufacturing site based in Niš, Serbia we are looking for a


Oracle Application Support Specialist  

Your Responsibilities 

  • Providing support related to ERP (Oracle E-Business Suite, R12) functions, forms,  interfaces and output documents management 
  • Responsible that technical incidents are solved via IT Service Desk and IT standard processes 
  • Monitor and escalate technical break fix incidents to ERP Development teams 
  • Ensure no business disruption, daily support - mainly related to Oracle EBS, but as well to other Business applications utilized by the plant
  • For Technical Integration, EDI and ERP output documents management, providing onsite support across ERP, related interfaces and coordinating onsite Business Application Support
  • Participate in Business Application Team  meetings on demand (means as well special meetings/workshops outside of Serbia)

Your Profile 

  • Experience with ERP Business System is essential, Oracle ERP preferred
  • BSc or MSc university degree 
  • Deep knowledge in related business processes for Commercial, Purchasing, Manufacturing and Logistic areas (e.g. Key user experience)
  • At least five years of industry experience and understanding 
  • Experienced in Incident management and Change Control process
  • Good spoken and written English language skills is essential
  • Personal integrity and strong communication skills
  • Availability for occasional travels in EMEA region

What we offer

  • International and dynamical working environment
  • Being part of a newly established site in a worldwide known manufacturing company
  • Opportunity for continuous development


If you are interested in this challenging position we are looking forward to receive your CV in English.


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About Serendi

Serendi is a recruitment service provider with its headquarters in Switzerland. Our clients are large Swiss or international companies.

We manage the entire recruitment process for our client companies - including sourcing of candidates. Candidates are selected based on how well their experience and qualifications match our clients position requirements.

We source and screen thousands of candidates and applications per year and recommend the most qualified candidates to our clients.

If you want to apply for one of the open positions with one of our clients you can do this through this website. Please enter the required data and upload your CV. Our recruitment consultants will screen your application very thoroughly. You will receive via email constant updates on the status of your application. Please apply for each position you are interested in.